How do I get an update on my return status?Updated 8 months ago

If you'd like to inquire about the status of your order or a return package, please contact us at  [email protected] with the following details:

• Your order number and any tracking information you have received.
• If you're awaiting an update on a return, ensure that your return has been properly recorded in our returns system, or provide information on the return dispatch for us to investigate further.

Keep in mind that during peak periods or due to unforeseen delays, we may not guarantee delivery or return processing by a specific date, but our team will do their best to assist you.