What do I do if I have a faulty item?Updated 8 months ago

Modibodi is committed to providing our customers with high-quality goods, and we take extreme care in ensuring their quality. However, if for any reason you find a fault with one of our products, we would like to help you resolve the problem as soon as possible. 

To notify us of a faulty product, please email [email protected] and provide the following information: 

• Your order number 
• A photograph of the affected garment/s (please ensure that all affected garments are included in one photo) 
• The size and style of the faulty underwear 
• The batch number of the item, which can be found on the garment label, for our reference.