What should I do if there’s an item missing from my order?Updated 8 months ago

We apologize if you're missing items from your order, but please don't worry – we're here to assist you.

To swiftly address this matter, please follow these steps:

1. Provide us with your Order Number.
2. Specify the item/s that you did not receive.
3. Send a photo with all the items you received in one picture.
4. Confirm whether the package showed any signs of damage upon receipt or if there were indications of tampering.

We kindly request that you reach out to us at [email protected] within 30 days of your purchase date to inform us about any incorrect items or orders. Your cooperation is greatly appreciated as we work to resolve this issue for you.